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  • The administration center needs to be located in a strategic, easily accessible location, usually near the main entrance of the hospital.
  • Important facilities include offices, meeting rooms, workstations, records rooms, cafeteria, parking, communication equipment, IT infrastructure and so on.
  • Reporting hierarchy would typically flow from the hospital director/CEO to senior management like medical director, nursing director, department heads and so on.
  • Staff require management and administration skills as well as knowledge of healthcare regulations and policies. Continual training in management best practices and changing laws is also needed.
  • A good administration center enables the efficient functioning of the entire hospital. Poor administration can negatively impact healthcare delivery, staff morale, patient satisfaction and the financial viability of the hospital.

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